Managing your products and pricing in Stripe yourself
There are three ways to manage what you charge, and all three are real. Use whichever suits the moment.
- Ask your co-founder. "Set up a $2,500 monthly retainer" — it gets done, and you confirm before anything goes live.
- Let your co-founder get on with it. Setting up your first product and price is part of the work it does on its own.
- Do it yourself in Stripe. Your Stripe account is genuinely yours, so you can sign in and manage products and prices directly.
Getting to Stripe
Once your payments setup is finished, Settings → Payments has a Manage products & pricing in Stripe button. It opens Stripe's own website in a new tab.
You'll see the button only after your account is fully live. Before that, the page shows where you are in payments setup and the button to finish it — plus anything Stripe still needs from you, once Stripe asks for it. There's no point sending you to manage a catalogue you can't charge against yet.
Signing in
The account is in your name, so you sign in with your own Stripe credentials — not with the login you use here. If you've never set a password with Stripe directly, use their password-reset link with the email address you gave during payments setup.
What you can do there, and what you can't
In Stripe you can create products, add prices, and change what's on offer — the full catalogue, in as much detail as you like.
A few things stay on this side:
- Payment links — the links you send a customer to collect money. Ask your co-founder for one and you'll get it back in seconds, with the amount read back to you so a mistyped figure gets caught before it reaches a client.
- Prices can't be edited once created, in Stripe or here. That's Stripe's rule and a sensible one: a customer who agreed to a price can never have it quietly changed underneath them. To charge something different, add a new price and stop offering the old one.
If you change something in Stripe
That's fine — nothing breaks, and you don't need to tell anyone. Your co-founder reads your live prices from Stripe whenever you ask what you charge, so it'll see whatever you set up there.
Your website doesn't switch to a price you add here, though. It shows the price the payment link for your main offer charges, the one your co-founder set up after you said yes, because that's what a customer actually pays, and a payment link can't be pointed at a different price. A new price you add sits alongside it: your site, blog posts, page edits and ads keep quoting the one the link charges.
One thing worth knowing: what you've described in conversation and what's actually set up can drift apart. If you raise a price in Stripe but the business profile still describes the old one, ask your co-founder what you currently charge and it'll tell you plainly which is which.
Related
- Checking what you currently charge — how to ask what's live, and why a description isn't a price.
- Setting up payments vs. sending a payment link — the one-time setup step that has to finish first.
- When you get paid — payout timing once a customer has paid.
- What your settings panels do — what each panel is for.